Refund Policy
Effective: January 2025
When refunds apply
Cancellation within 48 hours of purchase with no work begun, or if we cannot deliver the service.
When refunds do not apply
Once substantive work has begun. Projects typically begin within 3 to 5 business days of payment.
Partial refunds
If cancelled after work begins, a partial refund proportional to undelivered work may be offered.
Process
Email hello@yourdestinydesign.com with your order reference. We respond within 5 business days.